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Case Studies

Covid 19 Clinical Trial


test tubes
23 November 2020
When a leading CRO approached Conversis in mid 2020 for Covid 19 clinical trial translations, the pressure was already on…

After all, the stakes couldn’t be higher; to find a vaccine for a virus causing the biggest pandemic in a century. Most studies are time-sensitive, but with Covid 19, the timeframes were especially urgent. This particular CRO had worked with Conversis for many years, so valued our experience and expertise for patient recruitment and retention, a vital component for any clinical trial. Conversis had built a reputation with the client for translation excellence in life sciences, and also the project management and processes that keep clinical trial translations on track. 

linguist at pc
linguist at pc

The Challenge


Given the global nature of the pandemic, the CRO needed to recruit and retain patients in many territories and languages. This included numerous niche languages so that they could reach out to regional communities.

As the trial was happening in real time, with extremely high stakes, and in an evolving global health context, the CRO also needed a project management team that could manage a large study with tight deadlines, liable to significant, frequent change.

To summarize, the challenges of this particular project were:

  • Large number of languages required
  • Numerous niche, regional languages included
  • Parameters and goals shifting in real time as the pandemic evolved

What Conversis did


In the end, Conversis translated patient and recruitment content from English into 24 languages, including six for South Africa and four for the Philippines. Thanks to our worldwide network of qualified medical linguists and experience in translating 330 language combinations, all of the client’s language requirements were met.

Conversis provided the client with a dedicated, trusted project management team, which could flex according to the changing demands of the sponsor.

And our work across multiple different Covid trials enabled us to build up translation memory, vital for reducing duplicated translation time and speeding up the process across the board.

“To juggle the regulatory demands of different countries, the sponsor needed to frequently alter source text and languages with little notice. As the pandemic became more widespread in particular countries, we needed to quickly change languages. I’m delighted our project management team was swift making the necessary changes. They kept the client updated on progress while being calm, efficient, and friendly.”
Craig Harrison, Conversis CEO
“To juggle the regulatory demands of different countries, the sponsor needed to frequently alter source text and languages with little notice. As the pandemic became more widespread in particular countries, we needed to quickly change languages. I’m delighted our project management team was swift making the necessary changes. They kept the client updated on progress while being calm, efficient, and friendly.”
Craig Harrison, Conversis CEO

The Results.

So what was the result? The CRO met all their submission dates for multiple countries and was delighted with the Conversis service.

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We look forward to hearing from you.