Privacy Policy

We are committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

The data controller is Oxford Conversis Limited, registered in England and Wales, under company number 04580340 at Kirtlington Business Centre, Kirtlington, Oxfordshire, OX5 3JA, UK.

Information we may collect from you

We may collect and process the following data about you:

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Site and to deliver a better and more personalised service. They enable us:

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log onto the Site. If you continue to use the Site, you agree to our use of cookies.

We use information held about you in the following ways:


The only data we gather through this website is via the contact forms. This data may be used by us to contact people about our services. The data is never resold. This data is stored in a secure area on our website.

Disclosure of your information

Unfortunately, the transmission of information via the internet is not completely secure. Although we will use our best endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Retained data will not be released to any third parties, without your prior consent. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety or those of our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.


The Site may, from time to time, contain links to and from the websites of our partner networks, other charities and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to this Privacy Policy

We may revise this acceptable use policy at any time by amending this page. Changes may also, where appropriate, be notified to you by e-mail.

Contacting us

Questions, comments and requests regarding this privacy policy are welcomed via the Conversis enquiry form.